Patient Concierge & Scheduling Specialist

Specialty Dental Brands; Boise (ID); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and 401(k)

Paid holidays

Paid time off

Job summary

Boise Oral Surgery is seeking a Patient Coordinator to support scheduling, patient intake, and front-office operations at our Boise location. You will coordinate with clinicians to ensure smooth patient flow and accurate record collection while maintaining a welcoming environment.

The role emphasizes organized administration, patient-focused service, and adherence to privacy regulations in a fast-paced dental practice setting.

Qualifications

• High school diploma or equivalent required; some college coursework or healthcare-related education preferred.
• Previous experience in dental or healthcare scheduling preferred.
• Strong organizational and multitasking skills.
• Excellent communication and patient service skills.
• Familiarity with dental practice management software (Dentrix, Eaglesoft) is a plus.

Responsibilities

• Manage patient scheduling and confirm appointments to fill open times.
• Greet patients warmly and ensure they feel welcomed and cared for.
• Register new patients and update demographics with detail.
• Coordinate with the clinical team to minimize wait times and improve efficiency.
• Uphold HIPAA confidentiality and protect patient information at all times.
• Maintain a clean, organized front office and reception area.
• Relay messages to providers and staff promptly.
• Oversee timely processing of mail and other administrative tasks.

Skills

Organizational skills

multitasking

Communication skills

Patient service

Education

High school diploma or equivalent

Some college coursework / healthcare-related education

Tools

Dentrix

Eaglesoft

Job description

Boise Oral Surgery is seeking a Patient Coordinator to support scheduling, patient intake, and front-office operations at our Boise location. You will coordinate with clinicians to ensure smooth patient flow and accurate record collection while maintaining a welcoming environment.

The role emphasizes organized administration, patient-focused service, and adherence to privacy regulations in a fast-paced dental practice setting.