Compassionate Dental Patient Care Coordinator

Value Dental of Boise; Boise (ID); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Referral program

Job summary

Value Dental Boise is seeking an experienced Dental Patient Care Coordinator to manage patient relations, scheduling, and treatment coordination in a busy Boise practice. You will verify insurance, explain treatment plans, and coordinate communication between patients, dentists, and staff.

The role requires strong organization, attention to detail, and a commitment to delivering exceptional patient experiences using dental software and MS Office.

Qualifications

• High school diploma or equivalent; associate degree or dental office training preferred.
• Previous experience in a dental or medical office setting strongly desired.
• Knowledge of dental terminology, procedures, and insurance processes.
• Proficiency with dental practice management software and Microsoft Office Suite.
• Excellent communication, organizational, and multitasking skills.
• Strong attention to detail and patient confidentiality.

Responsibilities

• Greet and assist patients in person, over the phone, and via email with professionalism and empathy.
• Schedule, confirm, and manage patient appointments using dental software.
• Coordinate patient flow to ensure timely service delivery.
• Explain treatment plans and financial options to patients.
• Verify insurance coverage, process claims, and handle billing inquiries.
• Maintain accurate patient records in HIPAA-compliant manner.

Skills

Customer service

Communication

Organization

HIPAA knowledge

Education

High school diploma

Dental office training preferred

Tools

Dental software

Microsoft Office

Job description

Value Dental Boise is seeking an experienced Dental Patient Care Coordinator to manage patient relations, scheduling, and treatment coordination in a busy Boise practice. You will verify insurance, explain treatment plans, and coordinate communication between patients, dentists, and staff.

The role requires strong organization, attention to detail, and a commitment to delivering exceptional patient experiences using dental software and MS Office.