Dental Patient Care Coordinator: Scheduling & Liaison

Beacon Oral Specialists; Tinley Park (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) Matching

Health Insurance

Life Insurance

Vision Insurance

Referral Program

Job summary

Beacon Oral Specialists in Tinley Park, IL, seeks an experienced Patient Care Coordinator to deliver exceptional patient service and support to referring offices. You will guide patients through the care process, schedule surgeries, verify insurance, and liaise with doctors and staff to ensure smooth operations.

The role emphasizes accurate charting, payment deposits prior to procedures, and proactive handling of missed or unscheduled treatments.

Qualifications

• Proven customer service experience in a clinical or dental setting preferred.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and coordinate schedules.
• Familiarity with dental/medical insurance processes.
• Professional appearance and phone etiquette are essential.

Responsibilities

• Provide quality care and attention to patients, referring offices, and team.
• Assist patients in all phases of care and act as primary contact for referring doctors.
• Discuss patient care and answer questions regarding treatment.
• Schedule surgical appointments per practice goals and blocks.
• Verify insurance and manage patient charts and forms.

Skills

Customer service

Communication skills

Organizational skills

Phone etiquette

Professional appearance

Education

High school diploma or equivalent

Tools

Word

Excel

Outlook

Job description

Beacon Oral Specialists in Tinley Park, IL, seeks an experienced Patient Care Coordinator to deliver exceptional patient service and support to referring offices. You will guide patients through the care process, schedule surgeries, verify insurance, and liaise with doctors and staff to ensure smooth operations.

The role emphasizes accurate charting, payment deposits prior to procedures, and proactive handling of missed or unscheduled treatments.