Treatment Coordinator

JRA Staffing; Gurnee (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

401(k)/IRA retirement plan

PTO

Paid Holidays

CE credit reimbursement

Uniform reimbursement

Training on-site

Job summary

Lake County Oral Surgery in Gurnee, IL is seeking an experienced Treatment Coordinator to enhance patient experience through scheduling and administrative tasks. The ideal candidate will greet patients warmly, discuss treatment plans, and ensure smooth operations. Excellent organizational skills and at least 2 years of dental coordinating experience are preferred. The role includes a Monday to Friday schedule with occasional Saturday hours. Benefits include health insurance and a 401(k) retirement plan.

Qualifications

• At least 2 years of dental treatment coordinating experience preferred.
• Must be detail-oriented, organized, and personable with patients.

Responsibilities

• Greet patients warmly, discuss treatment plans, and answer questions to ensure understanding.
• Schedule, confirm, and follow up on appointments, optimizing patient flow and efficiency.
• Present and explain financing options, handle billing, activate contracts, and manage payments.
• Coordinate with the insurance team for verification and claims.
• Educate patients on oral surgery care and post-treatment instructions.

Skills

Dental treatment coordinating experience

Patient communication

Organizational skills

Detail oriented

Customer service

Job description

Lake County Oral Surgery is seeking an experienced and organized Treatment Coordinator to join their team in Gurnee, IL. This role is essential in ensuring a smooth and welcoming experience for patients. The ideal candidate will assist with scheduling, patient communication, and administrative tasks while providing excellent customer service. With a commitment to delivering exceptional care, the practice values a team member who can help patients feel comfortable and informed throughout their visit. If you're looking to join a supportive team that prioritizes patient care and positive outcomes, this could be a great opportunity for you!

Benefits for the Treatment Coordinator

• Health Insurance
• 401(k)/IRA retirement plan
• PTO
• Paid Holidays
• CE credit reimbursement
• Uniform reimbursement
• Training on-site

Schedule for the Treatment Coordinator

• Monday - Friday: 8AM - 5PM
• Saturday: 8AM - 1PM (1-2 a month)

Responsibilities and Requirements of the Treatment Coordinator

• At least 2 years of dental treatment coordinating experience preferred
• Greet patients warmly, discuss treatment plans, and answer questions to ensure understanding.
• Schedule, confirm, and follow up on appointments, optimizing patient flow and efficiency.
• Present and explain financing options, handle billing, activate contracts, and manage payments.
• Coordinate with the insurance team for verification, claims, and notify patients of benefits.
• Follow up on missed appointments, delinquent fees, and insurance verification issues.
• Assist in treatment planning, documentation, and drafting referral letters and consents.
• Educate patients on oral surgery care, oral hygiene, and post-treatment instructions.
• Conduct new patient welcome calls and confirm new patient appointments.
• Use practice management software to maintain accurate records and treatment updates.
• Collaborate with team members, participate in meetings, and support a positive work environment.
• Must be detail oriented, organized, and personable with patients.