Patient Care Coordinator

Frontline Source Group - Nationwide Staffing & Executive Search; Chicago (IL); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

PPO health insurance, vision, and dental

401k with company match plus 3% profit sharing

Job summary

Frontline Source Group - Nationwide Staffing & Executive Search is seeking a Dental Patient Care Coordinator in Chicago, Illinois. This role serves as the first point of contact for patients and is crucial in ensuring a welcoming and efficient office environment.

The ideal candidate will manage scheduling, insurance verification, and ensure patients receive outstanding service. Benefits include health insurance, a 401k with company match, and profit sharing opportunities.

Qualifications

• 2 years of previous dental front office experience.
• Experience with insurance verification, scheduling, and patient coordination is highly desirable.
• Must be willing to work flexible shifts and two Saturdays per month.

Responsibilities

• Welcome and assist patients in a friendly and professional manner.
• Manage appointment scheduling and provider calendars.
• Verify insurance eligibility and benefits.
• Coordinate patient check in and check out processes.

Skills

Customer focused

Organized

Fast-paced environment adaptability

Job description

Our client located in Chicago, Illinois needs a Dental Patient Care Coordinator. This is an onsite direct hire opportunity.

Company Profile

Our client is a growing, technology-forward dental practice committed to delivering exceptional patient care and a positive patient experience. With continued expansion plans that include additional operatories and providers, the practice offers a stable environment, strong leadership, and opportunities for long-term career growth.

Dental Patient Care Coordinator Role

The Dental Front Desk Coordinator serves as the first point of contact for patients and plays a critical role in creating a welcoming, organized, and efficient office environment.

This individual will manage scheduling, patient communications, insurance verification, and front office operations while helping ensure every patient receives outstanding service from check in through treatment completion.

The ideal candidate is professional, customer focused, organized, and thrives in a fast-paced healthcare setting.

Key Responsibilities

• Welcome and assist patients in a friendly and professional manner
• Manage appointment scheduling and provider calendars
• Verify insurance eligibility and benefits
• Answer incoming phone calls and patient inquiries
• Coordinate patient check in and check out processes
• Collect payments and assist with financial discussions as needed
• Maintain accurate patient records and documentation
• Support daily administrative and operational needs of the practice
• Work collaboratively with doctors and clinical team members
• Deliver an exceptional patient experience at every interaction

Dental Patient Care Coordinator Background Profile

• 2 Years of previous dental front office experience
• Must be willing to work flexible shifts and two Saturdays per month
• Experience with insurance verification, scheduling, and patient coordination is highly desirable

Benefits and Perks

• PPO health insurance, vision, and dental
• 401k with company match plus 3% profit sharing