Dental Patient Care Coordinator — Growth & Benefits

Beacon Oral Specialists; Washington (District of Columbia); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k) Matching

Health Insurance

Life Insurance

Vision Insurance

Referral Program

Job summary

Beacon Oral Specialists in Washington, DC is seeking an experienced Patient Care Coordinator to join as a full‑time, on‑site team member. You will provide outstanding patient and referring doctor support, manage appointments, verify insurance, handle payments, and coordinate with multiple staff to ensure smooth treatment workflows.

The role emphasizes professional communication, on‑site reliability, and a proactive approach to patient care, with benefits including health, vision, and life

Qualifications

• High school diploma or equivalent required.
• Proficient in Microsoft office applications including Word, Excel, and Outlook.
• Understanding of dental and medical insurance.
• Excellent written and verbal communication skills.
• Professional voice inflection and direct eye contact.
• Professional business attire, appearance, and phone etiquette.
• Belief in practice treatment and fees.
• Implant procedures knowledge.

Responsibilities

• Provide quality care and attention to our patients, referring offices and team.
• Assist patients in all phases of care.
• Act as primary contact for assigned referring doctors.
• Discuss patient care and answer any questions regarding treatment.
• Follow‑up with patients for missed, broken appointments and unscheduled treatment.
• Contact patients prior to surgery to collect payment deposits and answer any question.
• Assist in answering inbound calls when all other employees are not available.
• Schedule surgical appointments according to practice goals and blocks.
• Follow up on unscheduled treatment plans.
• Respond to needs of assigned RD’s and office staff.
• Coordinate doctor meetings, respond to patient questions and requests.
• Maintain patient charts: ensure required forms are accounted for and signed.
• Verify Insurance.
• Review consultation charges and enter into computer.
• Back up to other co‑workers (Reception, PCC, Scheduler, Finance, Manager).
• Any other duties assigned.

Skills

MS Office

Communication skills

Dental insurance knowledge

Professionalism

Implant procedures knowledge

Education

High school diploma or equivalent

Tools

DSN Atlas

Job description

Beacon Oral Specialists in Washington, DC is seeking an experienced Patient Care Coordinator to join as a full‑time, on‑site team member. You will provide outstanding patient and referring doctor support, manage appointments, verify insurance, handle payments, and coordinate with multiple staff to ensure smooth treatment workflows.

The role emphasizes professional communication, on‑site reliability, and a proactive approach to patient care, with benefits including health, vision, and life