Dental Patient Experience Coordinator

Benevis; Elizabethtown (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonuses

Comprehensive benefits package

Competitive compensation

Job summary

Benevis is seeking a Patient Coordinator to join our team in a dental office environment. You will handle check-in and check-out, verify insurance, and support clinical teams to ensure smooth patient flow and timely care.

The role emphasizes quality customer service, patient communications, and coordination with the dental team to maintain efficient schedules and positive patient experiences.

Qualifications

• Graduation from a senior high school or GED equivalent.
• Office experience in a dentist's or physician's office, preferred.
• Experience with children's dentistry, preferred.

Responsibilities

• Provide quality customer service to patients and parents at check-in and check-out.
• Greet parents and patients on entry and exit.
• Verify patient insurance eligibility prior to appointment.
• Keep waiting and front desk areas clean and organized.
• Coordinate with clinical team for same-day care opportunities.
• Assist with meeting office financial targets by keeping schedules full.
• Schedule follow-up appointments and recalls for patients.
• Answer calls and direct to proper personnel.

Skills

Customer service

Office experience in dental/medical

Child dentistry experience

Education

Graduation from a senior high school or GED equivalent

Job description

Benevis is seeking a Patient Coordinator to join our team in a dental office environment. You will handle check-in and check-out, verify insurance, and support clinical teams to ensure smooth patient flow and timely care.

The role emphasizes quality customer service, patient communications, and coordination with the dental team to maintain efficient schedules and positive patient experiences.