Dental Patient Care Coordinator – Growth & On-site Impact

Beacon Oral Specialists; Laurel (MD); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Life Insurance

Vision Insurance

Referral Program

Job summary

Beacon Oral Specialists is seeking a Patient Care Coordinator in Laurel, MD to provide exceptional patient and referring doctor support. You will guide patients through care, answer treatment questions, and coordinate scheduling while maintaining accurate charts and verifying insurance.

You will act as a liaison between patients and office staff, handle inquiries, schedule surgeries, collect deposits, and back up teammates as needed, all while presenting a professional image and ensuring smooth

Qualifications

• High school diploma or equivalent required.
• Proficient in Microsoft Office including Word, Excel, and Outlook.
• Understanding of dental and medical insurance.
• Excellent written and verbal communication skills.
• Professional voice inflection and direct eye contact.
• Professional business attire, appearance, and phone etiquette.
• Belief in practice treatment and fees.
• Proficient in basic math and accounting skills.

Responsibilities

• Provide quality care and attention to our patients, referring offices and team.
• Assist patients in all phases of care.
• Act as primary contact for assigned referring doctors.
• Discuss patient care and answer any questions regarding treatment.
• Follow-up with patients for missed, broken appointments and unscheduled treatment.
• Contact patients prior to surgery to collect payment deposits and answer any question.
• Assist in answering inbound calls when all other employees are not available.
• Schedule surgical appointments according to practice goals and blocks.
• Follow up on unscheduled treatment plans.
• Respond to needs of assigned RD’s and office staff.
• Coordinate doctor meetings, respond to patient questions and requests.
• Maintain patient charts: ensure required forms are accounted for and signed.
• Verify Insurance.
• Review consultation charges and enter into computer.
• Back up to other co‑workers (Reception, PCC, Scheduler, Finance, Manager).
• Any other duties assigned.

Skills

MS Office

Communication skills

Phone etiquette

Math skills

Education

High school diploma

Tools

WIN/OMS

Job description

Beacon Oral Specialists is seeking a Patient Care Coordinator in Laurel, MD to provide exceptional patient and referring doctor support. You will guide patients through care, answer treatment questions, and coordinate scheduling while maintaining accurate charts and verifying insurance.

You will act as a liaison between patients and office staff, handle inquiries, schedule surgeries, collect deposits, and back up teammates as needed, all while presenting a professional image and ensuring smooth