Dental Patient Care Coordinator - Path to Permanent Role

DirectDental; San Francisco (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

DirectDental in San Francisco's Financial District is seeking a patient coordinator to be the friendly first contact, scheduling across General Dentistry, Orthodontics, Endodontics, Periodontics, and Oral Surgery. This long-term temporary role offers the potential to transition to full-time.

You will handle phone and email communication, verify insurance, collect co-pays, coordinate treatment plans, and keep HIPAA-compliant records, while collaborating with clinical and administrative staff to

Qualifications

• Prior dental patient coordinator experience preferred.
• Knowledge of dental terminology and insurance.
• Strong communication and organizational skills.
• Familiarity with HIPAA requirements.

Responsibilities

• Greet patients and ensure a positive check-in/out experience.
• Answer calls, return messages, and manage patient communication.
• Schedule and confirm appointments across multiple specialties.
• Verify insurance benefits and accurately enter patient information.
• Assist with treatment plan coordination and follow-up.
• Collect co-pays and handle basic billing inquiries.
• Maintain organized records and HIPAA compliance.
• Collaborate with clinical and administrative staff.
• Support daily operational needs of the practice.

Skills

Communication

Interpersonal skills

Organization

Multitasking

Dental terminology

Insurance knowledge

HIPAA compliance

Tools

Open Dental

FLEX

Dental Intel

Job description

DirectDental in San Francisco's Financial District is seeking a patient coordinator to be the friendly first contact, scheduling across General Dentistry, Orthodontics, Endodontics, Periodontics, and Oral Surgery. This long-term temporary role offers the potential to transition to full-time.

You will handle phone and email communication, verify insurance, collect co-pays, coordinate treatment plans, and keep HIPAA-compliant records, while collaborating with clinical and administrative staff to