Dental Care Coordinator and Patient Finance Advocate

PDS Health; San Rafael (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Tuition Reimbursement

401K

Paid time to volunteer in your local社区

Job summary

San Rafael Smiles Dentistry in San Rafael, CA is seeking a Healthcare Coordinator to partner with dentists, educate patients on treatment options, and improve case acceptance while upholding PPE and PFL principles.

You will gain familiarity with the PDS system, manage patient financial options, handle pre-authorizations, and support daily operations to keep schedules productive in a fast-paced care setting.

Qualifications

• High School Diploma or GED required.
• Travel between offices may be required.

Responsibilities

• Model company culture, values, standards, and best practices.
• Gain a financial commitment from patients to start dentistry.
• Achieve proficiency in the PDS system to assist patients.
• Execute the HC Handoff with clinicians on every exam.
• Explain available financial options to fit patient budgets.
• Overcome common patient objections to starting treatment.
• Obtain insurance pre-authorizations for prior to treatment.
• Support Comprehensive Care Model and referrals inside/outside the office.
• Participate in daily huddles and team meetings.
• Understand business imperatives and impact metrics.
• Represent the PDS Brand in decisions.
• Know Mouth-Body Connection and support clinical excellence.
• Maintain professional appearance and demeanor; ensure compliance.
• Other duties as assigned.

Skills

Office Practices

Insurance Knowledge

Patient Advocacy

Multitasking

Interpersonal Skills

Written & Oral Communication

Team Collaboration

Education

High School Diploma or GED

Job description

San Rafael Smiles Dentistry in San Rafael, CA is seeking a Healthcare Coordinator to partner with dentists, educate patients on treatment options, and improve case acceptance while upholding PPE and PFL principles.

You will gain familiarity with the PDS system, manage patient financial options, handle pre-authorizations, and support daily operations to keep schedules productive in a fast-paced care setting.