Dental Patient Care Coordinator

Embarcadero Dentistry; San Francisco (CA); Sur place; USD 34 000 - 41 000; Plein temps

Résumé du poste

DirectDental in San Francisco's Financial District is seeking a patient coordinator to be the friendly first contact, scheduling across General Dentistry, Orthodontics, Endodontics, Periodontics, and Oral Surgery. This long-term temporary role offers the potential to transition to full-time.

You will handle phone and email communication, verify insurance, collect co-pays, coordinate treatment plans, and keep HIPAA-compliant records, while collaborating with clinical and administrative staff to

Qualifications

• Prior dental patient coordinator experience preferred.
• Knowledge of dental terminology and insurance.
• Strong communication and organizational skills.
• Familiarity with HIPAA requirements.

Responsabilités

• Greet patients and ensure a positive check-in/out experience.
• Answer calls, return messages, and manage patient communication.
• Schedule and confirm appointments across multiple specialties.
• Verify insurance benefits and accurately enter patient information.
• Assist with treatment plan coordination and follow-up.
• Collect co-pays and handle basic billing inquiries.
• Maintain organized records and HIPAA compliance.
• Collaborate with clinical and administrative staff.
• Support daily operational needs of the practice.

Connaissances

Communication

Interpersonal skills

Organization

Multitasking

Dental terminology

Insurance knowledge

HIPAA compliance

Outils

Open Dental

FLEX

Dental Intel

Description du poste

About Us

We are a well-established, patient-centered, multi-specialty dental practice located in San Francisco’s Financial District. Our practice is committed to providing exceptional dental care across a comprehensive range of services, including General Dentistry, Orthodontics, Endodontics, Periodontics, and Oral Surgery.

Our team takes pride in creating a welcoming patient experience built on professionalism, compassion, collaboration, and outstanding service.

We are currently seeking an enthusiastic, organized, and detail-oriented Patient Coordinator to join our team. This is a long-term temporary position to provide coverage during a team member’s leave, with the potential to transition into a permanent, full-time role.

Position Summary

The Patient Coordinator serves as the first point of contact for patients and plays a key role in creating a welcoming, smooth, and efficient experience. This role includes scheduling, financial arrangements, managing patient communication, coordinating treatment appointments among specialties, and assisting with administrative tasks that support overall practice operations.

Responsibilities

• Greet patients warmly and ensure a positive check-in/check-out experience
• Answer phone calls, return messages, and manage patient communication
• Schedule and confirm appointments across multiple specialties
• Verify insurance benefits and accurately enter patient information
• Assist with treatment plan coordination and follow-up
• Collect co-pays and handle basic billing inquiries
• Maintain organized records and ensure HIPAA compliance
• Collaborate effectively with clinical and administrative staff
• Support practice flow and respond to daily operational needs

Qualifications

• Previous dental patient coordinator experience preferred
• Knowledge of dental terminology and insurance
• Strong communication and interpersonal skills
• Highly organized with excellent attention to detail
• Ability to multitask in a fast-paced environment
• Proficiency with Open Dental, FLEX and Dental Intel preferred
• Professional, friendly, team player and patient-focused demeanor

What We Offer

• Long-Term Temporary Position with the Potential to Transition into a Permanent, Full-Time Role
• Competitive pay based on experience

Compensation:

• $25-$30/hour