Patient Care Coordinator - Front Desk & Patient Experience

Endo1-Partner; San Francisco (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Life insurance

Disability insurance

401(k) plan

Identity Theft Protection

Legal Services Package

Paid Time Off

Job summary

Union Square Endodontic in San Francisco, CA is seeking a friendly Patient Care Coordinator to greet patients, manage front desk tasks, and keep records organized. You will answer calls, sort emails, maintain files, and ensure a welcoming, patient-centered environment.

This role requires strong communication, reliability, and the ability to stand or sit for extended periods; prior front desk experience in a dental or medical setting is preferred.

Qualifications

• 1 year of front desk or relevant experience.
• Familiarity with office equipment and filing systems.
• Strong communication and people skills.
• Good organizational and multitasking abilities.
• Ability to maintain patient confidentiality and professional demeanor.
• Comfort with answering calls, emails, and coordinating front desk duties.

Responsibilities

• Welcoming patients to the dental office.
• Maintaining accurate patient records.
• Answering all incoming calls and redirecting them or keeping messages.
• Check, sort and forward emails.
• Keep updates records and files.
• Keep front desk tidy and presentable with all necessary material.

Skills

Front desk experience

Customer service

Organizational skills

Multitasking

Problem-solving

Communication skills

Education

High school diploma

Tools

Office machines

Job description

Union Square Endodontic in San Francisco, CA is seeking a friendly Patient Care Coordinator to greet patients, manage front desk tasks, and keep records organized. You will answer calls, sort emails, maintain files, and ensure a welcoming, patient-centered environment.

This role requires strong communication, reliability, and the ability to stand or sit for extended periods; prior front desk experience in a dental or medical setting is preferred.