Dental Operations Lead: Staff & Scheduling Champion

United Health Centers of the San Joaquin Valley; Reedley, Parlier (CA, CA); On-site; USD 66,000 - 81,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and paid holidays

401k plan with matching contribution

Educational Assistance

Employee discounts and more

Job summary

United Health Centers of the San Joaquin Valley seeks a Dental Supervisor to oversee the Dental Assistants and Receptionists across our health centers. You will lead operations, manage provider schedules, coach staff, and coordinate DA/RDA functions to ensure quality patient care.

You will recruit and hire for dental roles, ensure compliance with HIPAA and regulations, and maintain efficient patient flow while upholding UHC policies and patient satisfaction.

Qualifications

• High School Diploma or equivalent.
• Possess a valid RDA California License or DA Certificate.
• Completed training program in Dental Assisting from Accredited College is required.
• Possess a valid Lifesaving Certification
• Possess a valid Driver's License
• 2 years of supervisory or management experience in a dental setting preferred.
• Knowledge of dental insurances and billing preferred
• Knowledge of state and federal regulations.
• Knowledge and understanding of community health centers mission and role.

Responsibilities

• Oversee the Dental Assistants and Dental Receptionists.
• Provide leadership and support for the UHC dental operations at assigned health centers.
• Proactively manages provider appointment schedules to ensure provider templates are correctly applied and ensures provider appointments are scheduled appropriately.
• Provide appropriate coaching, training, counseling and staff development.
• Assist with recruitment and hiring for dental assistant and dental receptionist positions.
• Require that DA/RDA functions be performed and provide coverage as necessary for DA/RDA staff.
• Coordinates dental staffing personnel as needed to ensure adequate coverage to provide quality care.
• Performs and coordinates site audits/visits between front and back office.
• Ensures data entry corrections/completion is resolved in a timely manner.
• Reviews provider schedules and productivity measures and guides the dental team.
• Consistently provides leadership and support for the site dental operations
• Will work closely with the dentist and dental staff to ensure smooth patient flow and the effective delivery of services.
• Oversees ordering of dental department supplies and maintenance of dental equipment.
• Will assist and coordinate performance evaluations and disciplinary action of assigned dental staff
• Performs DA/RDA functions and coverage for DA/ RDA staff as necessary.
• Attends and actively participates in all meetings (e.g., department meetings, program meetings, employee staff meetings) and other activities as required or assigned.
• Supports the overall needs of the health center by working flexible or extended hours when necessary.
• Demonstrates awareness of, and compliance with, organizational mission and objective of UHC to provide health care access and support services for all members of the community.
• Other work-related duties as assigned by Health Center Manager.
• Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either verbally or in writing.
• Maintains confidentiality and respect for information regarding patients and other team members; abides by UHC Rules of Confidentiality and general HIPAA regulations regarding privacy.
• Displays a positive, professional and respectful demeanor at all times toward employees, peers, professional contacts, and patients served, maintaining a professional appearance and positive image for the health centers.
• Contributes to the team by promoting positive staff interaction, maintains open communication with other programs/departments.

Skills

Leadership

Customer service

Bilingual English/Spanish

Computer skills

Rapport building

Problem solving

Time management

Attention to detail

Education

High School Diploma or equivalent

Tools

Dental records system

Job description

United Health Centers of the San Joaquin Valley seeks a Dental Supervisor to oversee the Dental Assistants and Receptionists across our health centers. You will lead operations, manage provider schedules, coach staff, and coordinate DA/RDA functions to ensure quality patient care.

You will recruit and hire for dental roles, ensure compliance with HIPAA and regulations, and maintain efficient patient flow while upholding UHC policies and patient satisfaction.