Dental Operations Analyst - Drive Patient Experience

West Coast Dental Administrative Services Llc; Los Angeles (CA); Hybride; USD 70 000 - 90 000; Plein temps

Résumé du poste

West Coast Dental Administrative Services Llc is seeking an Operations Analyst – Dental Operations in Los Angeles to optimize patient experience and operating proficiency across many dental offices. You will analyze real-time and forward-looking data to monitor patient distribution, staffing, and scheduling strategies, communicating with leadership to drive improvements.

The role emphasizes turning insights into action and requires strong Excel skills, analytical thinking, and the ability to

Qualifications

• Strong analytical and problem-solving abilities.
• Proficient with Microsoft Excel and spreadsheets.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Logical thinker with the ability to identify patterns and connect information.
• Ability to analyze information and translate it into practical recommendations.

Responsabilités

• Review appointment practices and strategies in relation to patient levels and flows.
• Partner with Office Managers to adjust practices daily and future planning.
• Analyze scheduling and operational data to identify trends and opportunities.
• Develop and maintain reports and analytical tools to support decisions.
• Translate data into clear, actionable recommendations for leadership.
• Monitor results and assess whether changes achieve desired outcomes.
• Communicate findings clearly to both technical and non-technical audiences.
• Support a data-driven culture and help leaders use business information.
• Collaborate with others to improve practice efficiency and patient experience.

Connaissances

Analytics

Excel

Attention to detail

Communication

Problem-solving

Pattern recognition

Description du poste

West Coast Dental Administrative Services Llc is seeking an Operations Analyst – Dental Operations in Los Angeles to optimize patient experience and operating proficiency across many dental offices. You will analyze real-time and forward-looking data to monitor patient distribution, staffing, and scheduling strategies, communicating with leadership to drive improvements.

The role emphasizes turning insights into action and requires strong Excel skills, analytical thinking, and the ability to