Dental Operations Coordinator & Analytics Lead

St Johns Community Health; Lancaster (CA); On-site; USD 41,000 - 48,000; Full time

Job summary

St Johns Community Health is seeking an Operation Associate to provide high-level administrative and operational support to the Dental Team in Los Angeles, CA. The role focuses on coordinating department operations, preparing reports, dashboards, and improving patient access and productivity across multiple dental sites.

The position requires experience with Excel, Power BI, and EHR systems, and involves scheduling, referrals, compliance, budgeting, and project coordination to enhance patient

Qualifications

• Preferred: Bachelor’s or master’s in Business Administration, Healthcare Administration, Public Health or related field.
• Three+ years of progressive administrative or operations experience in healthcare or a FQHC recommended.
• Experience preparing reports, dashboards, and presentations.

Responsibilities

• Administrative Support: provide comprehensive support to Dental Leadership Team and coordinate daily operational activities.
• Reporting and Analytics: prepare daily, weekly, monthly, and quarterly reports and develop performance dashboards.
• Dental Referrals and Care Coordination: coordinate specialty referrals and monitor referral completion.
• Scheduling and Access Management: assist clinics with scheduling strategies to meet productivity and access goals.
• Compliance and Quality: assist with audits, documentation review, and policy implementation.
• Financial and Administrative Coordination: prepare requisitions, expense reports, and monitor budgets.
• Project Coordination: manage departmental projects from initiation to completion.
• Customer Service and Patient Relations: ensure exceptional service and resolve patient concerns.
• Meeting Coordination: schedule meetings, prepare agendas, and document minutes.
• Operational Coordination: manage multiple assignments and act as liaison among clinics, corporate departments, and external organizations.

Education

Bachelor’s or Master’s in Business Administration, Healthcare Administration, Public Health, or related field

Three years of progressively responsible administrative or operations experience

Tools

Dentrix Enterprise

eClinicalWorks (eCW)

Microsoft Power BI

Microsoft Excel (Advanced)

Job description

St Johns Community Health is seeking an Operation Associate to provide high-level administrative and operational support to the Dental Team in Los Angeles, CA. The role focuses on coordinating department operations, preparing reports, dashboards, and improving patient access and productivity across multiple dental sites.

The position requires experience with Excel, Power BI, and EHR systems, and involves scheduling, referrals, compliance, budgeting, and project coordination to enhance patient