Dental Office Supervisor - Lead Front Office & Patient Care

InterDent Service Corporation; Washington; On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

EAP

Medical, Dental, and Vision coverage

Pharmacy benefits

Basic Life, AD&D, and Long-Term Disabi

6 Paid Holidays + 2 Floating Holidays

Paid Time Off (80 hours annually)

401(k) with company match

Job summary

Gentle Dental Salmon Creek is seeking an experienced Office Supervisor to lead the front office and ensure a smooth daily operation in a high-volume dental practice. You will collaborate with clinicians and leadership to optimize scheduling, patient access, and service quality.

We value strong communication, team collaboration, and a patient-centered approach, with competitive pay and comprehensive benefits.

Qualifications

• Minimum of 2 years of dental experience required.
• Leadership or supervisory experience preferred.
• Strong communication, organizational, and interpersonal skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Strong attention to detail and problem-solving skills.
• Bilingual skills are a plus.

Responsibilities

• Support and guide the front office team in completing daily responsibilities, maintaining accountability, and following office standards
• Assist with monitoring and improving provider schedules to support productivity and patient access
• Help identify opportunities to fill open schedule time and minimize gaps or cancellations
• Maintain clear and professional communication with providers regarding scheduling updates, patient needs, and operational concerns
• Support patient experience by assisting with patient questions, concerns, and service recovery when needed
• Ensure patients receive timely, friendly, and professional communication both in person and over the phone
• Assist with training and onboarding new front office team members on office processes and expectations
• Help maintain accurate patient records, scheduling, and insurance information
• Work collaboratively with clinical and administrative teams to support smooth daily operations and a positive office culture
• Support the Practice Manager in implementing office goals, workflows, and operational initiatives
• Monitor front office workflows to ensure efficiency, organization, and exceptional customer service
• Assist in managing daily patient flow and problem-solving operational challenges as they arise
• Promote professionalism, teamwork, accountability, and patient-centered care within the office environment
• Help ensure compliance with company policies, HIPAA regulations, and office procedures

Skills

Leadership experience

Communication

Organizational skills

Teamwork

Problem solving

Job description

Gentle Dental Salmon Creek is seeking an experienced Office Supervisor to lead the front office and ensure a smooth daily operation in a high-volume dental practice. You will collaborate with clinicians and leadership to optimize scheduling, patient access, and service quality.

We value strong communication, team collaboration, and a patient-centered approach, with competitive pay and comprehensive benefits.