Dental Office Supervisor: Lead Patient Care & Team

Gentle Dental Careers; Battle Ground (WA); On-site; USD 54,000 - 58,000; Full time

Benefits offered by this job

EAP

Medical/Dental/Vision

Pharmacy benefits

Life/AD&D/Disability

PTO 80 hours

401(k) match

Job summary

Gentle Dental Salmon Creek seeks an experienced Office Supervisor to lead our front-office team and support clinical operations in Salmon Creek, WA. You will oversee scheduling, patient flow, and patient communication, ensuring a friendly, efficient experience.

You will report to the Practice Manager, collaborate with providers, and help train new staff while maintaining accuracy in records and insurance information. This role is full-time with Sat once per month.

Qualifications

• Minimum of 2 years of dental experience required.
• Leadership, lead, or supervisory experience preferred.
• Strong communication, organizational, and interpersonal skills.
• Ability to work in a fast-paced, team-oriented environment.
• Bilingual skills are a plus.

Responsibilities

• Support and guide the front office team in daily responsibilities.
• Monitor and improve provider schedules to support productivity and access.
• Fill open schedule time and minimize gaps or cancellations.
• Maintain clear, professional communication with providers.
• Support patient experience with questions and service recovery.
• Ensure timely, friendly communication with patients in person and by phone.
• Train and onboard new front office staff.
• Maintain accurate patient records, scheduling, and insurance information.
• Collaborate with clinical and admin teams to support daily operations.
• Implement office goals, workflows, and initiatives.
• Monitor front office workflows for efficiency and service quality.
• Assist in daily patient flow and problem-solving operational challenges.
• Promote professionalism and patient-centered care.

Skills

Communication

Organization

Interpersonal skills

Bilingual

Job description

Gentle Dental Salmon Creek seeks an experienced Office Supervisor to lead our front-office team and support clinical operations in Salmon Creek, WA. You will oversee scheduling, patient flow, and patient communication, ensuring a friendly, efficient experience.

You will report to the Practice Manager, collaborate with providers, and help train new staff while maintaining accuracy in records and insurance information. This role is full-time with Sat once per month.