Dental Office Supervisor: Lead Front Desk & Patient Care

Positions in our Dental Offices; Washington; On-site; USD 54,000 - 58,000; Full time

Benefits offered by this job

Employee Assistance Program

Medical, Dental, and Vision coverage

Life, AD&D, and Long-Term Disability

Job summary

Gentle Dental is seeking an experienced Office Supervisor to lead the front office team and ensure smooth daily operations. The role focuses on patient care, staff leadership, and a positive office culture within a busy dental practice.

You will collaborate with providers and office leadership to optimize scheduling, improve patient access, and uphold high-quality administrative standards while delivering exceptional service to patients and their families.

Qualifications

• Minimum of 2 years of dental experience.
• Previous leadership, lead, or supervisory experience preferred.
• Strong communication, organizational, and interpersonal skills.
• Ability to work in a fast-paced, team-oriented environment.
• Bilingual skills are a plus.

Responsibilities

• Support and guide the front office team in daily responsibilities, maintaining accountability, and following office standards.
• Assist with monitoring and improving provider schedules to support productivity and patient access.
• Help identify opportunities to fill open schedule time and minimize gaps or cancellations.
• Maintain clear and professional communication with providers regarding scheduling updates, patient needs, and operational concerns.
• Support patient experience by assisting with patient questions, concerns, and service recovery when needed.
• Ensure patients receive timely, friendly, and professional communication both in person and over the phone.
• Assist with training and onboarding new front office team members on office processes and expectations.
• Help maintain accurate patient records, scheduling, and insurance information.

Skills

Dental experience

Leadership

Communication

Organizational skills

Interpersonal skills

Teamwork

Problem-solving

Job description

Gentle Dental is seeking an experienced Office Supervisor to lead the front office team and ensure smooth daily operations. The role focuses on patient care, staff leadership, and a positive office culture within a busy dental practice.

You will collaborate with providers and office leadership to optimize scheduling, improve patient access, and uphold high-quality administrative standards while delivering exceptional service to patients and their families.