Dental Office Supervisor: Lead Patient Care & Team Growth

Gentle Dental Careers; Camas (WA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Medical, Dental, and Vision coverage

Pharmacy benefits

Basic Life, AD&D, and Long-Term Disabl

6 Paid Holidays plus 2 Floating

Paid Time Off (80 hours annually for/h

401(k) with company match

Job summary

Gentle Dental Salmon Creek is seeking an experienced Office Supervisor to lead the front office team and support daily clinical and administrative operations. You will partner with providers and office leadership to enhance scheduling, patient access, and service quality.

We value strong communication, organization, and patient-centered care. The role includes supervising staff, maintaining records, and ensuring HIPAA compliance, with full-time hours and a $26–$28/hour DOE compensation in Salmon

Qualifications

• Minimum of 2 years dental experience required.
• Leadership, lead, or supervisory experience preferred.
• Strong communication, organizational, and interpersonal skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Commitment to providing exceptional patient care and customer service.

Responsibilities

• Support and guide the front office team in completing daily responsibilities, maintaining accountability, and following office standards.
• Assist with monitoring and improving provider schedules to support productivity and patient access.
• Identify opportunities to fill open schedule time and minimize gaps or cancellations.
• Maintain clear and professional communication with providers regarding scheduling updates, patient needs, and operational concerns.
• Support patient experience by assisting with patient questions, concerns, and service recovery when needed.
• Ensure patients receive timely, friendly, and professional communication both in person and over the phone.
• Assist with training and onboarding new front office team members on office processes and expectations.
• Help maintain accurate patient records, scheduling, and insurance information.
• Work collaboratively with clinical and administrative teams to support smooth daily operations and a positive office culture.
• Support the Practice Manager in implementing office goals, workflows, and operational initiatives.
• Monitor front office workflows to ensure efficiency, organization, and exceptional customer service.
• Assist in managing daily patient flow and problem-solving operational challenges as they arise.
• Promote professionalism, teamwork, accountability, and patient-centered care within the office environment.
• Help ensure compliance with company policies, HIPAA regulations, and office procedures.

Skills

Leadership

Communication

Organizational skills

Interpersonal skills

Teamwork

Problem-solving

Bilingual

Attention to detail

Job description

Gentle Dental Salmon Creek is seeking an experienced Office Supervisor to lead the front office team and support daily clinical and administrative operations. You will partner with providers and office leadership to enhance scheduling, patient access, and service quality.

We value strong communication, organization, and patient-centered care. The role includes supervising staff, maintaining records, and ensuring HIPAA compliance, with full-time hours and a $26–$28/hour DOE compensation in Salmon