Dental Office Ops Leader — Lead Team, Hit KPIs

New Zephyrhills Dental; Florida; On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Full-time

Monthly bonus

Career development

Team-focused environment

Job summary

New Zephyrhills Dental is seeking an experienced Dental Office Manager / Operations Leader to guide a motivated team, own office performance, and deliver a superior patient experience. In this full-time role you will manage daily operations, monitor KPIs and budgets, oversee accounts receivable and insurance collections, and partner with the clinical team to improve scheduling and case acceptance.

Dentrix proficiency is required, and you will own reporting and daily decision-making.

Qualifications

• Experience with Dentrix required.
• Strong understanding of dental office budgets, KPIs, production, collections, and AR management.
• Proven ability to meet goals, improve office performance, and lead a successful team.

Responsibilities

• Lead, coach, and motivate the team to create a positive, productive work environment.
• Manage daily office operations to ensure the practice runs smoothly and efficiently.
• Monitor and drive KPIs, production goals, and monthly budgets.
• Oversee accounts receivable (AR), insurance collections, and outstanding patient balances.
• Identify opportunities to improve scheduling, case acceptance, collections, and overall office performance.
• Utilize Dentrix to manage reporting, patient accounts, and daily office operations.
• Hold the team accountable while providing support, training, and encouragement.
• Work closely with the clinical team to deliver an exceptional patient experience.

Skills

Leadership

Team building

Strategic planning

Communication

Tools

Dentrix

Job description

New Zephyrhills Dental is seeking an experienced Dental Office Manager / Operations Leader to guide a motivated team, own office performance, and deliver a superior patient experience. In this full-time role you will manage daily operations, monitor KPIs and budgets, oversee accounts receivable and insurance collections, and partner with the clinical team to improve scheduling and case acceptance.

Dentrix proficiency is required, and you will own reporting and daily decision-making.