Dental Operations Leader: Growth, KPIs & Team Coaching

Radhika Dental Consulting Llc; Richmond (TX); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Job summary

Charm Dental Care is seeking an experienced Dental Operations Manager to join our leadership team. This role requires strong dental team leadership, business acumen, and the ability to coach staff while maintaining exceptional patient care.

You will oversee operations, leverage tools like Open Dental, Dental Intelligence and Modento, manage schedules, track KPIs, and drive improved patient experience and office efficiency. Dental management experience is REQUIRED.

Qualifications

• Dental management experience is REQUIRED.
• Experience managing a dental office, multiple departments, or a dental team.
• Experience with Open Dental, Dental Intelligence and Modento is highly preferred.
• Strong treatment presentation and patient-financing experience is also preferred.
• You are organized, energetic, accountable, numbers-driven and comfortable leading from the front.

Responsibilities

• Lead dental operations and coach team members to improve performance.
• Coach, develop and hold team accountable; set clear expectations and have tough conversations when needed.
• Use data and KPIs to improve scheduling, production, and performance reports.
• Improve patient experience and overall office efficiency; maintain high standard of patient care.

Skills

Dental management and team leadership

Open Dental

Treatment plan presentation

Dental Intelligence

Modento

Patient financing and payment plans

Scheduling optimization

KPIs analytics

Training and coaching

Performance improvement

Patient experience improvement

Difficult conversations

Tools

Open Dental

Dental Intelligence

Modento

CareCredit

Sunbit

Cherry

Job description

Charm Dental Care is seeking an experienced Dental Operations Manager to join our leadership team. This role requires strong dental team leadership, business acumen, and the ability to coach staff while maintaining exceptional patient care.

You will oversee operations, leverage tools like Open Dental, Dental Intelligence and Modento, manage schedules, track KPIs, and drive improved patient experience and office efficiency. Dental management experience is REQUIRED.