Dental Office Operations Manager Trainee

PDS Health; Merced (CA); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K

Paid time off

Tuition Reimbursement

Volunteer time off

Job summary

PDS Health in Merced, CA, seeks an Operations Manager Trainee to master company knowledge and lead a dental office after completing the OM Development Program. You will engage in structured curriculum, on-the-job practice, and development meetings to independently run a financially viable office.

By design, you will gain team leadership experience across Front Office and Back Office roles, ensuring excellent patient experiences and adherence to cash and operational controls.

Qualifications

• High school diploma or equivalent is required.
• Five or more years of related work experience in operational management.
• Driver’s license and automobile insurance required; license verified at hire.
• Must be able to travel to multiple offices daily with reliable transportation.
• Alternate transportation acceptable if it enables timely travel.

Responsibilities

• Model company culture and best operational practices.
• Hire, train, supervise, counsel and coach team members.
• Resolve staff and patient issues with timely, logical solutions.
• Execute the PDS Operational Model with the Owner Dentist.
• Drive year-over-year revenue and profit growth.
• Manage expenses to meet monthly goals and budget.
• Show cash management and accounting protocol proficiency.
• Lead team development for the Perfect Patient Experience.
• Provide leadership, coaching and performance feedback to staff.
• Maintain professional appearance and open communication with supervisors.
• Understand People-related functions and available tools.
• Ensure compliance with Company policies and regulatory bodies.
• Report weekly to Regional Manager on progress and goals.
• Demonstrate competency in managing Front and Back Office teams by end of program.
• Develop an office success plan and protocols for efficient operations during manager absences.
• Perform other duties as assigned by supervisor.

Skills

Results Oriented

Team Builder

Patient Advocate

Process Focused

Financial Acumen

Influencer

Microsoft Office

Epic

1VU

BOX

Education

High school diploma or equivalent

Associate degree

Bachelor’s degree

Tools

Microsoft Office

Epic

1VU

BOX

Job description

PDS Health in Merced, CA, seeks an Operations Manager Trainee to master company knowledge and lead a dental office after completing the OM Development Program. You will engage in structured curriculum, on-the-job practice, and development meetings to independently run a financially viable office.

By design, you will gain team leadership experience across Front Office and Back Office roles, ensuring excellent patient experiences and adherence to cash and operational controls.