Dental Office Operations Manager | Growth & Training

0234 ABD DENTAL ASSOCIATES, LLC; Oswego Township (IL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401(k) with company match

Job summary

Aspen Dental is seeking a Dental Office Manager (Operations Manager) to lead the office operations and support doctors in delivering high-quality patient care. The position includes extensive training, competitive compensation, and flexible scheduling through a ten-week program.

In this role you will hire and develop staff, ensure accurate treatment planning and insurance processing, monitor profitability, and run daily huddles to improve patient experience and business performance.

Qualifications

• Minimum of one year of managing a team of direct reports.
• High school diploma or equivalent; college degree preferred.
• People-centric leader who motivates and inspires others.
• Strong communication and interpersonal skills with patients.
• Analytical thinker who leverages data.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Hire, develop, manage and retain the office staff
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
• Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
• Additional tasks as required

Skills

People leadership

Communication skills

Analytical thinking

Team management

Education

High school diploma

College degree preferred

Job description

Aspen Dental is seeking a Dental Office Manager (Operations Manager) to lead the office operations and support doctors in delivering high-quality patient care. The position includes extensive training, competitive compensation, and flexible scheduling through a ten-week program.

In this role you will hire and develop staff, ensure accurate treatment planning and insurance processing, monitor profitability, and run daily huddles to improve patient experience and business performance.