Dental Office Operations Leader - Patient Experience

Sonrava Health; Visalia (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Healthcare Benefits

Paid time Off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. and affiliates is seeking a Dental Office Manager in Visalia, CA to lead daily office operations supporting doctors and staff while delivering an exceptional patient experience.

The role involves driving patient education, insurance verification, payments, and collaboration with providers; travel for training may be required. The position includes benefits and growth opportunities within a focused dental practice.

Qualifications

• Minimum of high school diploma or equivalent; bachelor’s degree preferred.
• 2+ years of leadership/management experience, dental experience preferred.
• Strong communication and customer service skills to deliver an exceptional experience.
• Proven leadership abilities, relationship building and team motivation; excellent multi-tasking and organizational skills.

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment.
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance.
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly.
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth.
• Ensure compliance with health and safety regulations.
• Travel as needed for training and to perform job functions.

Job description

Western Dental Services, Inc. and affiliates is seeking a Dental Office Manager in Visalia, CA to lead daily office operations supporting doctors and staff while delivering an exceptional patient experience.

The role involves driving patient education, insurance verification, payments, and collaboration with providers; travel for training may be required. The position includes benefits and growth opportunities within a focused dental practice.