Dental Office Leader: Patient Experience & Growth

Sonrava Health; Simi Valley (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare Benefits

Paid time Off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. is seeking a Dental Office Manager to lead the office in day-to-day operations, support the doctors and staff, and help develop the practice while delivering an exceptional patient experience.

You will oversee patient education, insurance verification, payment collection, and ensure compliant operations, while coordinating with providers and staff on priorities and marketing initiatives to drive new patient growth.

Qualifications

• Minimum of high school diploma or equivalent required; bachelor’s degree preferred.
• 2+ years of leadership/management experience, dental experience preferred.
• Strong communication and customer service skills to deliver an exceptional experience.
• Proven leadership abilities, relationship building skills and team motivation.
• Excellent multi-tasking and organizational skills.

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
• Ensure compliance with health and safety regulations
• Travel as needed for training and to perform job functions

Skills

Leadership/management

Communication

Customer service

Organization

Multi-tasking

Education

High school diploma

Bachelor's degree preferred

Job description

Western Dental Services, Inc. is seeking a Dental Office Manager to lead the office in day-to-day operations, support the doctors and staff, and help develop the practice while delivering an exceptional patient experience.

You will oversee patient education, insurance verification, payment collection, and ensure compliant operations, while coordinating with providers and staff on priorities and marketing initiatives to drive new patient growth.