Dental Office Manager: Grow Practice & Patient Experience

Sonrava Health; Palm Desert (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,,

Paid time Off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. is seeking a Dental Office Manager to lead day-to-day operations and support doctors and staff in delivering exceptional patient care. You will manage patient experience, insurance verification, payments, and strategic initiatives to grow the practice.

The role requires strong leadership, communication, and multitasking skills with a focus on compliance and a positive patient journey. This is a full-time position based in California.

Qualifications

• Minimum of high school diploma or equivalent; bachelor’s degree preferred.
• 2+ years in leadership/management; dental experience preferred.
• Strong communication and customer service skills for exceptional patient experience.
• Proven leadership, relationship-building, and team motivation abilities.

Responsibilities

• Deliver an exceptional patient experience by addressing concerns and educating on treatment options.
• Verify insurance, collect payments, and monitor financial performance.
• Review business results, manage profits/losses, and implement improvement plans.
• Collaborate with providers and staff to align priorities and tasks.
• Lead local marketing initiatives to drive brand awareness and patient growth.
• Ensure compliance with health and safety regulations; travel for training as needed.

Skills

Leadership

Communication

Customer service

Multi-tasking

Education

High school diploma

Bachelor's degree preferred

Job description

Western Dental Services, Inc. is seeking a Dental Office Manager to lead day-to-day operations and support doctors and staff in delivering exceptional patient care. You will manage patient experience, insurance verification, payments, and strategic initiatives to grow the practice.

The role requires strong leadership, communication, and multitasking skills with a focus on compliance and a positive patient journey. This is a full-time position based in California.