Dental Office Manager: Lead Patient Experience & Growth

Sonrava Health; Los Angeles (CA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. is seeking a Dental Office Manager to oversee day-to-day operations and support doctors and staff in delivering an exceptional patient experience. You will lead the office team, develop the practice, and ensure smooth operations.

The role emphasizes leadership, patient education, insurance coordination, and strategic collaboration with providers to grow patient volume and maintain high service standards.

Qualifications

• Minimum of high school diploma or equivalent.
• 2+ years of leadership/management experience, dental experience preferred.
• Strong communication and customer service skills to deliver an exceptional experience.
• Proven leadership abilities, relationship building skills and team motivation.
• Excellent multi-tasking and organizational skills.

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment.
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance.
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly.
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth.
• Ensure compliance with health and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Leadership/Management

Communication

Customer service

Multi-tasking

Organizational skills

Relationship building

Team motivation

Education

High school diploma

Bachelor’s degree preferred

Job description

Western Dental Services, Inc. is seeking a Dental Office Manager to oversee day-to-day operations and support doctors and staff in delivering an exceptional patient experience. You will lead the office team, develop the practice, and ensure smooth operations.

The role emphasizes leadership, patient education, insurance coordination, and strategic collaboration with providers to grow patient volume and maintain high service standards.