Dental Office Manager: Patient Experience & Growth

Sonrava Health; Modesto (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Vision)

Paid time Off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. is seeking a Dental Office Manager to lead day-to-day operations in Modesto, CA, supporting doctors and staff while delivering an exceptional patient experience.

You will oversee patient concerns, insurance verification, payments, and performance strategies, collaborate with providers, lead local marketing, ensure health and safety compliance, and travel for training as needed.

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.
• 2+ years of leadership/management experience; dental setting preferred.
• Strong communication and customer service skills.
• Proven leadership abilities and team motivation.
• Excellent multi-tasking and organizational skills.

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment.
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance.
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly.
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth.
• Ensure compliance with health and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Leadership experience

Communication skills

Customer service

Organizational skills

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Western Dental Services, Inc. is seeking a Dental Office Manager to lead day-to-day operations in Modesto, CA, supporting doctors and staff while delivering an exceptional patient experience.

You will oversee patient concerns, insurance verification, payments, and performance strategies, collaborate with providers, lead local marketing, ensure health and safety compliance, and travel for training as needed.