Dental Office Manager: Growth & Patient Experience

Sonrava; Los Angeles (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Healthcare benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. in Los Angeles is seeking a Dental Office Manager to lead daily operations, support doctors and staff, and deliver an exceptional patient experience.

The role emphasizes patient care, insurance verification, payments, and collaboration with providers to optimize performance while maintaining health and safety standards. Some travel for training may be required.

Qualifications

• Minimum of high school diploma or equivalent; bachelor’s degree preferred
• 2+ years of leadership/management experience, dental experience preferred
• Strong communication and customer service skills to deliver an exceptional experience
• Proven leadership abilities, relationship building skills and team motivation
• Excellent multi-tasking and organizational skills

Responsibilities

• Deliver an exceptional patient experience by addressing concerns, educating treatment options, verifying insurance, and collecting payment
• Regular review of business results, profit and loss management, and strategies to improve performance
• Collaborate with providers and staff to ensure priorities and work assignments are communicated
• Lead strategic local marketing initiatives to drive brand awareness and new patient growth
• Ensure compliance with health and safety regulations
• Travel as needed for training and to perform job functions

Skills

Leadership/management

Communication

Customer service

Multi-tasking

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Western Dental Services, Inc. in Los Angeles is seeking a Dental Office Manager to lead daily operations, support doctors and staff, and deliver an exceptional patient experience.

The role emphasizes patient care, insurance verification, payments, and collaboration with providers to optimize performance while maintaining health and safety standards. Some travel for training may be required.