Dental Office Manager: Lead Patient Experience & Operations

Sonrava; California; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

401(k)

Employee assistance program

Job summary

Western Dental Services, Inc. is hiring a Dental Office Manager to lead day-to-day operations, support doctors and staff, and develop the practice while delivering an exceptional patient experience.

You will oversee patient education, insurance verification, and payments, while coordinating with providers to set priorities and drive performance. This role requires strong leadership, communication, and organizational skills in a fast-paced dental office environment.

Qualifications

• Minimum of high school diploma or equivalent; bachelor's degree preferred.
• 2+ years of leadership/management experience, dental experience preferred.
• Strong communication and customer service skills to deliver an exceptional experience.
• Proven leadership abilities, relationship building skills and team motivation.
• Excellent multi-tasking and organizational skills.

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment.
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance.
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly.
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth.
• Ensure compliance with health and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Leadership

Communication

Customer service

Organizational skills

Team motivation

Education

High school diploma

Bachelor’s degree preferred

Job description

Western Dental Services, Inc. is hiring a Dental Office Manager to lead day-to-day operations, support doctors and staff, and develop the practice while delivering an exceptional patient experience.

You will oversee patient education, insurance verification, and payments, while coordinating with providers to set priorities and drive performance. This role requires strong leadership, communication, and organizational skills in a fast-paced dental office environment.