Dental Office Leader | Patient Experience & Growth

Sonrava; Contra Costa Centre (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Job summary

Western Dental Services, Inc. is seeking a Dental Office Manager to lead day-to-day operations and support doctors and staff in developing the practice while delivering an exceptional patient experience.

You will oversee patient care, verify insurance, collect payments, review financial results, and collaborate with all team members to communicate priorities. The role also involves local marketing efforts and ensuring health and safety compliance, with travel as needed.

Qualifications

• Minimum of high school diploma or equivalent; bachelor’s degree preferred.
• 2+ years of leadership/management experience, dental experience preferred.
• Strong communication and customer service skills to deliver an exceptional experience.
• Proven leadership abilities, relationship building skills and team motivation.
• Excellent multi-tasking and organizational skills.

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment.
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance.
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly.
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth.
• Ensure compliance with health and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Leadership/Management

Communication

Customer Service

Team Motivation

Multi-tasking

Organizational Skills

Education

High School Diploma or Equivalent

Bachelor’s Degree (Preferred)

Job description

Western Dental Services, Inc. is seeking a Dental Office Manager to lead day-to-day operations and support doctors and staff in developing the practice while delivering an exceptional patient experience.

You will oversee patient care, verify insurance, collect payments, review financial results, and collaborate with all team members to communicate priorities. The role also involves local marketing efforts and ensuring health and safety compliance, with travel as needed.