Dental Office Operations Leader

WellNow Urgent Care; Stow (OH); Sur place; USD 55 000 - 60 000; Plein temps

Avantages offerts par ce poste

Paid time off

Health, dental, vision insurance

401(k) with match

Career development and growth

Team culture and collaboration

Training through TAG U

Résumé du poste

Aspen Dental is seeking a Dental Office Manager (Operations Manager) to lead the office in all operations, working with clinicians to deliver excellent patient care. The role includes a ten-week training program to build business and leadership skills and advance within the organization.

You will recruit and develop staff, ensure regulatory compliance, analyze monthly results, and drive patient satisfaction and profitability in a fast-paced practice environment.

Qualifications

• Minimum of one year of managing a team of direct reports.
• High school diploma or equivalent; college degree is preferred.
• A people centric leader who motivates and inspires others.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.

Responsabilités

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Hire, develop, manage and retain the office staff.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability.
• Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance.
• Additional tasks as required

Connaissances

Team management

Communication

Data analysis

People leadership

Interpersonal skills

Formation

High school diploma

College degree preferred

Description du poste

Aspen Dental is seeking a Dental Office Manager (Operations Manager) to lead the office in all operations, working with clinicians to deliver excellent patient care. The role includes a ten-week training program to build business and leadership skills and advance within the organization.

You will recruit and develop staff, ensure regulatory compliance, analyze monthly results, and drive patient satisfaction and profitability in a fast-paced practice environment.