Dental Office Manager | Lead Team, Boost Patient Experience

WellNow Urgent Care; Hamilton Township (NJ); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Benefits package (PTO, health, dental,

Job summary

Aspen Dental is seeking an ambitious Dental Office Manager (Operations Manager) to lead the office operations and partner with clinicians to deliver outstanding patient care. You will participate in a ten-week training program to gain business and leadership knowledge designed to help you succeed within our organization.

The role includes supervising staff, managing patient interactions, and driving profitability through smart operations and data-driven decisions in a collaborative, supportive

Qualifications

• Minimum of one year of managing a team of direct reports.
• High school diploma or equivalent; college degree preferred.
• People-centric leader who motivates and inspires others.
• Strong communication and interpersonal skills, with the ability to build rapport with patients.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Hire, develop, manage and retain the office staff
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
• Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
• Additional tasks as required

Skills

People management

Leadership

Communication

Data analysis

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an ambitious Dental Office Manager (Operations Manager) to lead the office operations and partner with clinicians to deliver outstanding patient care. You will participate in a ten-week training program to gain business and leadership knowledge designed to help you succeed within our organization.

The role includes supervising staff, managing patient interactions, and driving profitability through smart operations and data-driven decisions in a collaborative, supportive