Dental Office Operations Manager — Lead Team & Patient Care

Aspen Dental; Rowlett (TX); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision insurance

401(k) with matching

Career development and growth

Continuous learning through TAG U

Job summary

Aspen Dental is seeking an Operations Manager to lead the dental office operations and support doctors in delivering outstanding patient care. The role includes a ten-week training program to build business and leadership skills within our world-class DSO.

You will hire, develop, and retain staff, analyze monthly results, manage profit and loss, and drive initiatives to improve profitability and patient experience while maintaining compliance with policies and regulations.

Qualifications

• One year of managing a team of direct reports.
• High school diploma or equivalent; college degree preferred.
• People-centric leader who motivates and inspires others.
• Strong communication and interpersonal skills with patients.
• Demonstrate analytical thinking and data-driven decisions.

Responsibilities

• Provide superior patient service with compassion and care per policies and regulations.
• Hire, develop, manage and retain the office staff.
• Consult with patients on treatment options and verify insurance payments.
• Assist with collections to ensure high quality care.
• Review monthly results, manage P&L, and align sales plans.
• Lead daily huddles to set expectations for patient experience.
• Perform additional tasks as required.

Skills

People management

Leadership

Communication

Analytical thinking

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Operations Manager to lead the dental office operations and support doctors in delivering outstanding patient care. The role includes a ten-week training program to build business and leadership skills within our world-class DSO.

You will hire, develop, and retain staff, analyze monthly results, manage profit and loss, and drive initiatives to improve profitability and patient experience while maintaining compliance with policies and regulations.