Dental Office Operations Lead

Aspen Dental; Georgetown (KY); Presencial; USD 23.000 - 29.000; Jornada completa

Descripción de la vacante

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to report to the Manager and oversee front desk tasks and patient interactions. The eight‑week training program will help you succeed in your role and contribute to a supportive, patient‑centered practice.

You will supervise non‑clinical staff, schedule appointments, verify insurance and payments, and collaborate with the dental team to deliver excellent care.

Formación

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsabilidades

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non‑clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Conocimientos

Communication skills

Interpersonal skills

Analytical thinking

Organizational skills

Educación

High school diploma or equivalent

College degree preferred

Descripción del empleo

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to report to the Manager and oversee front desk tasks and patient interactions. The eight‑week training program will help you succeed in your role and contribute to a supportive, patient‑centered practice.

You will supervise non‑clinical staff, schedule appointments, verify insurance and payments, and collaborate with the dental team to deliver excellent care.