Dental Office Operations Lead - Patient Care & Scheduling

Aspen Dental; Minnesota; On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental

Vision

401(k) match

Career development

Growth opportunities

TAG U training

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) in Minnesota to oversee front-office operations and deliver outstanding patient service. You will participate in an eight-week training program and report to the Manager to ensure smooth daily tasks and high-quality patient experiences.

The role includes supervising non-clinical staff, scheduling, insurance verification, and data-driven practice reviews to improve efficiency and patient satisfaction.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills for patient interactions and teamwork.
• Demonstrated analytical thinking with data usage to improve practice performance.
• Excellent organizational skills with attention to detail.

Responsibilities

• Provide superior patient service with compassion and care in line with patient needs, policies, procedures, and regulations.
• Collaborate with dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payments and collections.
• Under Manager direction, supervise daily tasks of the non-clinical team.
• Review data daily to evaluate practice impact.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments, collections, deposits, and card processing.
• Perform additional tasks assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Organized and detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) in Minnesota to oversee front-office operations and deliver outstanding patient service. You will participate in an eight-week training program and report to the Manager to ensure smooth daily tasks and high-quality patient experiences.

The role includes supervising non-clinical staff, scheduling, insurance verification, and data-driven practice reviews to improve efficiency and patient satisfaction.