Dental Office Operations Lead — Front Desk & Team

Aspen Dental; Rochester (MN); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental

Vision

401(k) with match

Career development

Learning through TAG U

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager, also called an Operations Lead, in Minnesota for a full-time role. You’ll run front-office tasks, guide non-clinical staff, and participate in an eight-week training program designed to set you up for success.

You’ll oversee scheduling, insurance payments, and patient communication while supporting a culture of learning and strong community impact.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages.
• Demonstrate analytical thinking and a willingness to leverage data.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Data analysis

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager, also called an Operations Lead, in Minnesota for a full-time role. You’ll run front-office tasks, guide non-clinical staff, and participate in an eight-week training program designed to set you up for success.

You’ll oversee scheduling, insurance payments, and patient communication while supporting a culture of learning and strong community impact.