Dental Office Operations Lead — Patient Care & Scheduling

Aspen Dental; Calhoun (GA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision coverage

401(k) with match

Career development

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager to join our team as an Operations Lead. This full-time role supports front-office operations, patient service, and daily practice administration.

You’ll participate in eight-week training, supervise non-clinical staff under the Manager, and help manage scheduling, insurance verifications, and patient communications in a collaborative, growth‑oriented environment.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Analytical thinking with a data-driven mindset.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs and policies.
• Collaborate with dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Supervise daily non-clinical team tasks under the Manager.
• Review daily data to evaluate the practice impact.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments, collections, deposits, and credit card processing.
• Handle additional tasks as assigned by Manager.

Skills

Strong communication

Interpersonal skills

Analytical thinking

Organizational skills

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager to join our team as an Operations Lead. This full-time role supports front-office operations, patient service, and daily practice administration.

You’ll participate in eight-week training, supervise non-clinical staff under the Manager, and help manage scheduling, insurance verifications, and patient communications in a collaborative, growth‑oriented environment.