Dental Office Operations Lead: Patient Care & Scheduling

TAG - The Aspen Group; Town of Islip (NY); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision plan

401(k) with match

Career development

TAG U learning

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) to oversee daily front-office tasks, train staff, and enhance patient experiences. You will report to the Practice Manager and participate in an eight-week training program.

The role includes supervising non-clinical staff, scheduling, insurance verification, and helping patients understand treatment options while ensuring policy compliance. Full-time position with comprehensive benefits and growth opportunities.

Qualifications

• Strong communication and interpersonal skills to build rapport with patients of all ages and backgrounds.
• Ability to analyze data and leverage insights to improve practice performance.
• Organized, detail-oriented, and capable of managing multiple non-clinical tasks.

Responsibilities

• Provide superior patient service with compassion and care in line with patient needs and regulations.
• Supervise and reinforce daily non-clinical team tasks under the Manager.
• Coordinate scheduling and confirm patient appointments.
• Verify insurance payments and collections, balance deposits, and process payments.
• Consult with patients on treatment options and ensure smooth insurance processing.
• Oversee front-office operations to support a positive patient experience.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Organized

Detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) to oversee daily front-office tasks, train staff, and enhance patient experiences. You will report to the Practice Manager and participate in an eight-week training program.

The role includes supervising non-clinical staff, scheduling, insurance verification, and helping patients understand treatment options while ensuring policy compliance. Full-time position with comprehensive benefits and growth opportunities.