Dental Office Operations Lead - Patient Care & Growth

Aspen Dental; Ocala (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health, dental and vision insurance

401(k) with match

Career development and growth

Job summary

Aspen Dental is hiring a full-time Assistant Dental Office Manager (Operations Lead) in Ocala, FL. You will supervise non-clinical staff, oversee scheduling, verify insurance payments, and ensure high-quality patient care in collaboration with the clinical team.

The role emphasizes data-driven practice management, strong communication, and organizational skills, with opportunities for career development and a supportive culture.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills to build rapport with patients.
• Analytical thinking with data-driven approach.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Communication

Analytical thinking

Interpersonal skills

Organized

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is hiring a full-time Assistant Dental Office Manager (Operations Lead) in Ocala, FL. You will supervise non-clinical staff, oversee scheduling, verify insurance payments, and ensure high-quality patient care in collaboration with the clinical team.

The role emphasizes data-driven practice management, strong communication, and organizational skills, with opportunities for career development and a supportive culture.