Dental Office Operations Lead: Front Desk & Patient Care

Aspen Dental; The Villages (FL); On-site; USD 60,174,000 - 71,635,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Supportive culture

TAG U learning

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) in Florida. You will report to the Manager and perform daily front office tasks to create lasting impressions and build trust with patients. An eight-week training program helps you succeed in the role.

The position offers a generous benefits package including PTO, health/dental/vision, 401(k) with match, career development, a supportive culture, and ongoing learning through TAG U.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Strong communication

Interpersonal skills

Analytical thinking

Organized

Detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) in Florida. You will report to the Manager and perform daily front office tasks to create lasting impressions and build trust with patients. An eight-week training program helps you succeed in the role.

The position offers a generous benefits package including PTO, health/dental/vision, 401(k) with match, career development, a supportive culture, and ongoing learning through TAG U.