Dental Office Operations Lead

Aspen Dental; Florida; Hybrid; USD 60,174,000 - 64,472,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision insurance

401(k) with match

Career development

TAG U learning

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager, referred to as an Operations Lead, to manage daily front office tasks and enhance patient experiences in a supported dental practice. You will supervise non-clinical staff, schedule appointments, verify insurance, and collaborate with clinicians to deliver high-quality care.

The role emphasizes data-driven practice improvement, effective communication, and a positive, team-oriented culture with ongoing professional development

Qualifications

• Must be able to communicate clearly with patients and team members.
• Ability to analyze data and use it to improve office efficiency.
• Detail orientation and strong organization are essential for scheduling and records.

Responsibilities

• Report to the Manager and perform daily front office tasks to create lasting impressions with patients.
• Collaborate with dental team to provide exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Supervise daily tasks of the non-clinical team under the Manager’s direction.
• Review data daily to evaluate practice impact and performance.
• Oversee scheduling and confirmation of patient appointments.
• Verify insurance payments, collections, balance nightly deposits and card processing.

Skills

Strong communication

Interpersonal skills

Analytical thinking

Organized and detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager, referred to as an Operations Lead, to manage daily front office tasks and enhance patient experiences in a supported dental practice. You will supervise non-clinical staff, schedule appointments, verify insurance, and collaborate with clinicians to deliver high-quality care.

The role emphasizes data-driven practice improvement, effective communication, and a positive, team-oriented culture with ongoing professional development