Dental Office Ops Lead — Assistant Manager, Growth

Aspen Dental; Antioch (IL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Benefits package

Career development

Collaborative culture

Free continuous learning (TAG U)

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) to oversee front office operations and deliver outstanding patient service. You will report to the Manager and help create a welcoming, compliant practice environment.

You'll complete an eight-week training program, supervise non-clinical staff, manage scheduling, verify insurance payments, and review daily data to improve practice performance and patient satisfaction.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Strong communication and interpersonal skills with patients of all ages/backgrounds.
• Demonstrated analytical thinking; leverage data to improve practice.
• Organized and detail-oriented with ability to manage front-office tasks.

Responsibilities

• Provide superior patient service with compassion and care per policies and regulations.
• Collaborate with dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Supervise daily non-clinical team tasks under Manager.
• Review daily data to evaluate impact on the practice.
• Oversee scheduling and confirm patient appointments.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Organized

Detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) to oversee front office operations and deliver outstanding patient service. You will report to the Manager and help create a welcoming, compliant practice environment.

You'll complete an eight-week training program, supervise non-clinical staff, manage scheduling, verify insurance payments, and review daily data to improve practice performance and patient satisfaction.