Dental Office Operations Lead — Front Office Manager

Aspen Dental; Rocky Mount (NC); Hybride; USD 29 000 - 33 000; Plein temps

Avantages offerts par ce poste

PTO

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

TAG U learning

Résumé du poste

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) to oversee front office tasks, report to the Manager, and help build trust with patients. An eight-week training program will prepare you to succeed in daily duties.

The role offers full-time hours, a pay range of $21–$24 per hour, and a benefits package including PTO, health, dental, vision, and a 401(k) with match. Growth opportunities and a collaborative culture are emphasized.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsabilités

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Connaissances

Communication

Analytical thinking

Organizational skills

Detail oriented

Formation

High school diploma or equivalent

College degree preferred

Description du poste

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) to oversee front office tasks, report to the Manager, and help build trust with patients. An eight-week training program will prepare you to succeed in daily duties.

The role offers full-time hours, a pay range of $21–$24 per hour, and a benefits package including PTO, health, dental, vision, and a 401(k) with match. Growth opportunities and a collaborative culture are emphasized.