Operations Lead: Dental Office Manager

WellNow Urgent Care; Easton (MD); On-site; USD 57,308,000 - 63,039,000; Full time

Benefits offered by this job

Benefits

PTO

Health insurance

401(k) plan

Career development

Collaborative culture

TAG U learning

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to report to the Manager and manage daily front office tasks, creating lasting impressions and trust with patients. You will participate in an eight-week training program to succeed in the role.

The position is full-time with hourly pay of $20–$22, offering a generous benefits package, career development, a collaborative culture, and access to ongoing learning through TAG U.

Qualifications

• Strong communication and interpersonal skills to build rapport with patients of all ages.
• Analytical thinking with a data-driven approach to practice performance.
• Highly organized with attention to detail in a busy front-office environment.

Responsibilities

• Provide superior patient service in line with policies, regulations, and dental board standards.
• Collaborate with the dental team to ensure exceptional patient care.
• Consult with patients on treatment options and verify insurance payments and collections.
• Supervise daily non-clinical tasks under the Manager's direction.
• Review daily data to evaluate practice impact.
• Oversee scheduling and confirm patient appointments.
• Handle insurance payments, deposits, and credit card processing.
• Perform additional tasks as assigned by the Manager.

Skills

Communication

Interpersonal skills

Analytical thinking

Organization

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to report to the Manager and manage daily front office tasks, creating lasting impressions and trust with patients. You will participate in an eight-week training program to succeed in the role.

The position is full-time with hourly pay of $20–$22, offering a generous benefits package, career development, a collaborative culture, and access to ongoing learning through TAG U.