Dental Office Operations Lead | Front Desk & Patient Care

Aspen Dental; Memphis (TN); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision

401(k) with match

Career development

TAG U training

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager, referred to as an Operations Lead, to manage daily front office duties with a focus on patient satisfaction. You’ll join an eight-week training program and report to the Manager, ensuring smooth operations and a positive patient experience.

The role offers full-time hours, competitive hourly pay, and a benefits package. If you thrive in a collaborative dental team, apply to become part of the Aspen Dental family.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Strong communication

Interpersonal skills

Analytical thinking

Organized

Detail oriented

Customer service

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager, referred to as an Operations Lead, to manage daily front office duties with a focus on patient satisfaction. You’ll join an eight-week training program and report to the Manager, ensuring smooth operations and a positive patient experience.

The role offers full-time hours, competitive hourly pay, and a benefits package. If you thrive in a collaborative dental team, apply to become part of the Aspen Dental family.