Dental Office Operations Lead | Front Desk Manager (Flexible)

aspendental; Kansas City (MO); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) savings plan with match

Career development and growth

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager, called an Operations Lead, to oversee front-office operations and support daily patient service. You will participate in an eight-week training program under the Manager, ensuring smooth workflow and adherence to policies.

The role emphasizes high-quality patient care, collaboration with the dental team, scheduling oversight, and insurance verification.

Qualifications

• Strong communication and interpersonal skills to engage with patients of diverse backgrounds.
• Analytical thinking and comfort using data to improve front-office processes.
• Organized and detail-oriented to manage schedules, payments, and records.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs and policies.
• Collaborate with dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Supervise daily tasks of the non-clinical team under the Manager.
• Review daily data to evaluate practice impact and outcomes.
• Oversee scheduling and confirm patient appointments; manage deposits and payments.

Skills

Communication skills

Analytical thinking

Organized

Detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager, called an Operations Lead, to oversee front-office operations and support daily patient service. You will participate in an eight-week training program under the Manager, ensuring smooth workflow and adherence to policies.

The role emphasizes high-quality patient care, collaboration with the dental team, scheduling oversight, and insurance verification.