Dental Office Operations Lead - Front Desk & Manager

WellNow Urgent Care; Belton (MO); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Growth opportunities

Fun and supportive culture

Free training

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to join our team. You will report to the Manager and handle daily front office duties, participate in an eight-week training program, and help create lasting impressions and patient trust.

Competitive pay and a comprehensive benefits package accompany this role. The position emphasizes front-office leadership, patient service excellence, insurance verification, and coordination with the dental team to deliver

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills to build rapport with patients of all ages.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail-oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Collaborate with dental team to provide exceptional patient care
• Consult with patients on treatment options and verify insurance payments
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data daily to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payments, collection, balances, nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Communication skills

Interpersonal skills

Analytical thinking

Organized

Education

High school diploma

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to join our team. You will report to the Manager and handle daily front office duties, participate in an eight-week training program, and help create lasting impressions and patient trust.

Competitive pay and a comprehensive benefits package accompany this role. The position emphasizes front-office leadership, patient service excellence, insurance verification, and coordination with the dental team to deliver