Dental Office Operations Lead — Flexible Scheduling & Growth

0253 Krista Johnson DMD PLLC; Fargo, Aspen (ND, CO); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

PTO

Health/Dental/Vision

401(k) with match

Career development

Collaborative culture

TAG U learning

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) in Fargo, ND to lead front desk tasks and enhance patient experience. The role includes a focused eight-week training program, collaboration with the dental team, and driving positive clinic performance.

You will supervise non-clinical staff, verify insurance payments, and help schedule patients while upholding company standards and patient care excellence.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills with patients.
• Demonstrate analytical thinking and data-based decision making.
• Organized and detail oriented in daily operations.

Responsibilities

• Provide superior patient service with compassion and care within policies and regulations.
• Collaborate with dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Under Manager, supervise daily non-clinical team tasks.
• Review day-to-day data to evaluate practice impact.
• Oversee scheduling, appointment confirmations, and deposits processing.

Skills

Communication skills

Analytical thinking

Attention to detail

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) in Fargo, ND to lead front desk tasks and enhance patient experience. The role includes a focused eight-week training program, collaboration with the dental team, and driving positive clinic performance.

You will supervise non-clinical staff, verify insurance payments, and help schedule patients while upholding company standards and patient care excellence.