Dental Office Operations Lead

Coast Dental; Tampa (FL); On-site; USD 30,000 - 41,000; Full time

Job summary

Coast Dental is seeking an Office Manager to lead a dental office, supervise front and back office teams, manage payroll and insurance processes, and ensure patient satisfaction. The role requires strong communication, financial acumen, and leadership to meet monthly performance goals.

Flexibility to float between offices and cover shifts is essential, with a focus on efficiency, compliance, and high-quality patient care across multiple locations.

Qualifications

• Associate's Degree in business or equivalent and three years working experience.
• Working knowledge of front and back office healthcare operation.
• Effective communication and time management skills.
• Prior management experience strongly preferred.
• Understanding of general dental terminology.
• Intermediate computer skills; experience with EagleSoft and MS Office.

Responsibilities

• Hire, train and manage performance of office team members.
• Reside as the expert on basic job knowledge such as filing insurance claims, cash management, office software, insurance verification and insurance linkage.
• Explain treatment plans and payment options to patients.
• Review and train on Accounts Receivables (collection percentage).
• Ensure daily deposits are completed on time with accuracy and maintain control of petty cash for the office.
• Travel between offices as required to provide coverage when other office managers are unavailable.

Skills

Effective communication

Time management

Leadership

Staff training

Payroll understanding

Education

Associate's Degree in business

Tools

EagleSoft

Microsoft Word

Microsoft Excel

Job description

Coast Dental is seeking an Office Manager to lead a dental office, supervise front and back office teams, manage payroll and insurance processes, and ensure patient satisfaction. The role requires strong communication, financial acumen, and leadership to meet monthly performance goals.

Flexibility to float between offices and cover shifts is essential, with a focus on efficiency, compliance, and high-quality patient care across multiple locations.